PackNet Software Platform (Prod 1) status page
Incidents

Label Production Degradation

MAJORaffectedMachine Production (Prod 1)lasted2h

We have completed a code roll back. Event Notifications and label production has returned to normal.

resolved
Apr 7 23:43:00 (UTC)

We have identified an issue with Event Notifications and are working on a fix.

identified
Apr 7 23:36:00 (UTC)

We have received reports of labels not producing correctly and are investigating the issue.

investigating
Apr 7 23:04:00 (UTC)

A configuration update to the Event Notifications service introduced an incorrect connection setting. This was later determined to be the root cause of the label production outage incident.

investigating
Apr 7 21:43:00 (UTC)
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