DIM Scan to Produce Production Outage
Started
Lasted 3h 31min
MAJORaffected
Carton Creation from DIM (Prod 1)Machine Production (Prod 1)
RESOLVED
lasted 3h 31min
Feature flag restored to default. DIM Scan to Produce users need to refresh the PackNet UI to return to normal production.
INVESTIGATING
1h 26min earlier
Software team received reports of production issues for a subset of Cloud customers. We are investigating.
INVESTIGATING
2h 5min earlier
A feature flag was changed. This was later identified as the root cause of the issue that impacted production for some DIM Scan to Produce customers.