PackNet Software Platform (Prod 1) status page
Incidents

DIM Scan to Produce Carton Design Degradation

MEDIUMaffectedCarton Creation from DIM (Prod 1),User Interface (Prod 1)lasted1h 39min

The DIM Scan to Produce code fix has been deployed and is now up in Production. Customers are able to change carton designs in DIM.

resolved
Mar 13 21:53:00 (UTC)

We have identified the issue with DIM Scan to Produce. A code fix is in the works.

identified
Mar 13 21:18:00 (UTC)

We have received reports that customers are unable to change the carton design in DIM.

investigating
Mar 13 20:14:00 (UTC)
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