Production Outage - Some EM Machines Offline
Started
Lasted 1h 17min
MAJORaffected
Machine Production (Prod 1)
RESOLVED
lasted 1h 17min
The issue has been resolved.
MONITORING
24min earlier
We are seeing signs of recovery for impacted machines. For customer machines still in error, please attempt and E-Stop and reinitialize before power cycling. If the issue persists, call the Packsize Technical Support Hotline.
Our teams are continuing to monitor and investigate the root cause.
INVESTIGATING
52min earlier
We are receiving reports of some EM machines offline in PackNet. Our teams are investigating.