DIM Scan to Produce Production Outage
Started
Lasted 3h 31min
Partial outage
Affected components
- Machine Production (Prod 1)
- Carton Creation from DIM (Prod 1)
Updates
RESOLVED
lasted 3h 31min
Feature flag restored to default. DIM Scan to Produce users need to refresh the PackNet UI to return to normal production.
INVESTIGATING
1h 26min earlier
Software team received reports of production issues for a subset of Cloud customers. We are investigating.
INVESTIGATING
2h 5min earlier
A feature flag was changed. This was later identified as the root cause of the issue that impacted production for some DIM Scan to Produce customers.