The issue has been resolved.

The alerts have resolved and services including Production have returned to normal. The RabbitMQ message bus server was identified as the source of the errors.

The issue has been resolved. Customers experiencing this problem should attempt to power cycle their machine. If the issue persists, please call the technical support hotline.

We have completed a code roll back. Event Notifications and label production has returned to normal.

The issue has been resolved. Import Pipeline functionality has returned to normal.

A code fix was deployed to resolve the Packaging Creation search issue. Users are now able to interact with Packaging Creation search again.

All Audit alerts have been resolved. Audit has caught back up with requests. Dashboard and Search experience has returned to normal.

EM production has returned to normal after rolling back a recent code change.

The DIM Scan to Produce code fix has been deployed and is now up in Production. Customers are able to change carton designs in DIM.

Feature flag restored to default. DIM Scan to Produce users need to refresh the PackNet UI to return to normal production.

The service is recovering and PackNet Report data is now displaying correctly.

The alerts have resolved. Production has returned to normal for EM and Zebra machines.

The rollback is complete, and we're seeing machines producing normally again

We identified an issue with an update to the code that generates machine instructions for the EM and Fusion Machines. We have reverted the changes, and box dimensions are now correct.

All alerts have been resolved. Dashboard and Search experience has returned to normal.